What to Expect at the 2016 Digital Banking Expo


This summer New Orleans will play host to American Banker’s Digital Banking conference. Here are a few things you bet will be happening:

  1. Everyone who’s anyone in the digital banking world will be there.

Top-notch speakers are set to tackle major discussions, such as the challenges the banking industry faces with startups like Apple Pay, Lending Club and Digit. Expect to hear about the pros and cons of working with and against these new players, and how banks can stay relevant moving forward.

  1. Cybersecurity is definitely on the agenda.

Security and privacy are at the forefront of everyone’s minds. Many people manage their money via mobile devices and on-the-go experiences. How can engineers and app developers ensure that customer interactions remain safe? First Secretary of Homeland Security, Tom Ridge, will discuss the evolution of cybersecurity strategy, how to navigate attacks and how to get this global threat under control.

  1. Get a behind-the-scenes look at innovative technology.

There is a constant push to transform the user experience and find out how customers are interacting within an interface.  Key factors such as customer journey maps and interface design can be combined to create the most seamless experience, while upping brand credibility. 

  1. Omnichannel is everywhere.

The travel and hospitality industries will take a front seat in a discussion about the customer experience. Travel experts will chat about everything from wins, losses and secrets of the trade.

For more info and venue information, check out americanbanker.com